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Delivery Info

How long will you take to dispatch my order?

Orders placed Monday through Friday before 2pm are usually packed and sent out the same day. Friday afternoon and weekend orders are dispatched on Mondays. At exceptionally busy times, Bank Holidays etc, please allow an extra day. If you need delivery quicker than that please call 01377 337160 before checking out so we can arrange a faster service.

Free Delivery on Orders Over $63.68*

Add items to the value of $63.68 or above to your bag to qualify for free shipping.

Promotion applies to UK delivery destinations only.

What does delivery cost and how long will it take?

We offer two delivery options for UK shipping destinations – Standard or Fast (see below). Postage prices are the same for Northern Ireland.

Service Cost Estimated Delivery
Standard Delivery $2.11 2-4 working days
ONE DAY DELIVERY* with Amazon Shipping $3.17 1 day (exclusions apply, order before mid-day)

In certain circumstances you may need something delivered more quickly than our Fast service, please contact us and we will endeavour to organise a special delivery.

Shipping times can vary for international orders, but generally we offer fast international shipping options, particularly to the US. Please visit our checkout with your desired items in the basket to find out for your destination.

I live outside the UK; what will delivery cost for me?

We ship to a wide range of destinations in Europe, America and beyond. These shipping prices are calculated on parcel size, weight and destination, and can vary quite a bit. Please visit our checkout with your desired items in the basket to find out the shipping price to your destination. If you are unable to do this contact a member of our Customer Services team viaour "contact us" page or call us on01377 337160 between 9am and 5pm UK time Monday to Friday.

How can I get a tracking number?

For Standard Delivery Heavy and both Fast shipping services, we will send you a tracking number in your shipping confirmation email if one is applicable. All of our services are sign for.

What if I need to cancel or change my order?

Because of our quick turnaround time, please check your order confirmation as soon as you receive it and email us immediately if you need to amend or cancel your order. We cannot guarantee that we will be able to cancel or modify your order, but we will do everything we can.

Please always check your order confirmation carefully anyway, to ensure you have ordered exactly what you intended to.

How are my items packaged?

We take utmost care to ensure that your items are fully protected for the journey ahead. Our packing team members are truly at the heart of our operation; Jack, Alex, Matt, Rich, Barry and Andrew know the value of each and every parcel that leaves our warehouse.

Amazon Shipping - One Day Delivery*

Order to eligible UK shipping destinations and select "ONE DAY DELIVERY* with Amazon Shipping" at checkout before mid-day to get your parcel the next day.

Amazon Shipping do not deliver on a Sunday so if you order Between Friday mid-day and Saturday evening the earliest you can get your parcel is Monday.

This one day service is not fully guaranteed.

Remote shipping destinations such as Highlands and Islands are not eligible for next day, but should still arrive with you within 48 hours. Please see below list of UK postcodes which are not eligible for next day:

AB1
AB2
AB3
AB33
AB35
AB36
AB37
AB38
AB4
AB42
AB43
AB44
AB45
AB5
AB51
AB52
AB53
AB54
AB55
AB56
AB9
AB99
B22
B99
BB0
BB94
BD97
BD98
BD99
BF1
BL11
BL78
BN4
BN50
BN51
BN52
BN88
BN91
BN95
BN99
BR98
BS0
BS12
BS17
BS18
BS19
BS38
BS77
BS80
BS98
BS99
BT34
BT35
BT44
BT45
BT46
BT53
BT54
BT55
BT58
BT60
BT61
BT68
BT69
BT70
BT71
BT74
BT75
BT76
BT77
BT78
BT79
BT80
BT81
BT82
BT92
BT93
BT94
BT99
CA1
CA11
CA12
CA13
CA14
CA15
CA18
CA19
CA2
CA20
CA21
CA22
CA23
CA24
CA25
CA26
CA27
CA28
CA3
CA4
CA5
CA6
CA7
CA8
CA9
CA95
CA99
CF1
CF2
CF21
CF30
CF4
CF6
CF7
CF8
CF91
CF95
CF99
CH25
CH26
CH27
CH28
CH29
CH30
CH31
CH32
CH33
CH34
CH70
CH88
CH99
CM92
CM98
CM99
CR44
CR90
CT50
CW98
DE2
DE99
DG1
DG11
DG12
DG13
DG14
DG16
DG2
DG3
DG5
DG6
DG7
DG8
DG9
DH97
DH98
DH99
DL98
DN55
E77
E98
EC1P
EC2P
EC3B
EC3P
EC4P
EC50
EC88
EH91
EH95
EH99
EN77
FK20
FY0
G58
G59
G70
G79
G80
G9
G90
GIR
GU13
GU95
GY1
GY10
GY2
GY3
GY4
GY5
GY6
GY7
GY8
GY9
HR3
HR5
HS1
HS2
HS3
HS4
HS5
HS6
HS7
HS8
HS9
HU55
IM1
IM2
IM3
IM4
IM5
IM6
IM7
IM8
IM9
IP98
IV13
IV21
IV22
IV27
IV30
IV31
IV32
IV33
IV34
IV35
IV36
IV40
IV41
IV42
IV43
IV44
IV45
IV46
IV47
IV48
IV49
IV51
IV52
IV53
IV54
IV55
IV56
IV99
JE2
JE3
KA26
KA27
KA28
KW1
KW11
KW12
KW13
KW14
KW15
KW16
KW17
KW2
KW3
KW5
KW6
KW7
KW8
KY99
L41
L42
L43
L44
L45
L46
L47
L48
L49
L60
L61
L62
L63
L64
L65
L66
L67
L68
L69
L70
L71
L72
L73
L74
L75
L80
LD1
LD2
LD3
LD4
LD5
LD6
LD7
LE21
LE41
LE55
LE87
LE94
LE95
LE99
LL20
LL23
LL24
LL25
LL35
LL36
LL37
LL38
LL39
LL40
LL41
LL42
LL43
LL44
LL45
LL46
LL47
LL48
LL49
LL51
LL52
LL53
LL54
LL55
LL56
LL57
LL58
LL59
LL60
LL61
LL62
LL63
LL64
LL65
LL66
LL67
LL68
LL69
LL70
LL71
LL72
LL73
LL74
LL75
LL76
LL77
LL78
LN11
LN12
LN13
LN9
LS88
LS98
LS99
LU95
M10
M52
M60
M61
M99
ME99
MK77
MK98
N1C
N1P
N81
NE49
NE67
NE68
NE69
NE70
NE71
NE82
NE83
NE85
NE88
NE89
NE92
NE98
NE99
NG70
NG80
NG90
NN99
NP1
NP2
NP3
NP5
NP6
NP8
NP9
NPT
NR99
NW1W
NW26
OL95
OX6
OX8
PA20
PA21
PA22
PA23
PA24
PA25
PA26
PA27
PA28
PA29
PA30
PA31
PA32
PA33
PA34
PA35
PA36
PA37
PA38
PA39
PA40
PA41
PA42
PA43
PA44
PA45
PA46
PA47
PA48
PA49
PA60
PA61
PA62
PA63
PA64
PA65
PA66
PA67
PA68
PA69
PA70
PA71
PA72
PA73
PA74
PA75
PA76
PA77
PA78
PA80
PA81
PA82
PA83
PA84
PA85
PA86
PA87
PA88
PA98
PE17
PE18
PE22
PE23
PE24
PE25
PE99
PH19
PH20
PH21
PH22
PH23
PH24
PH25
PH26
PH30
PH31
PH33
PH34
PH35
PH36
PH37
PH38
PH39
PH40
PH41
PH42
PH43
PH44
PH49
PH50
PL95
PO30
PO31
PO32
PO33
PO34
PO35
PO36
PO37
PO38
PO39
PO40
PO41
PR0
PR11
RG11
RG13
RG15
RG16
RG3
RH77
RM50
S19
S30
S31
S49
S69
S95
S96
S97
S98
S99
SA20
SA34
SA35
SA36
SA37
SA38
SA39
SA40
SA41
SA42
SA43
SA44
SA45
SA46
SA47
SA48
SA61
SA62
SA63
SA64
SA65
SA66
SA67
SA68
SA69
SA70
SA71
SA72
SA73
SA80
SA99
SE1P
SE99
SL60
SL95
SN17
SN38
SN42
SN86
SN99
SO1
SO2
SO25
SO3
SO4
SO5
SO9
SO97
SR43
SR88
SR9
SS22
SS99
ST55
SW95
SW99
SY10
SY15
SY16
SY17
SY18
SY19
SY20
SY21
SY22
SY23
SY24
SY25
SY5
SY6
SY7
SY9
SY99
TD10
TD11
TD12
TD14
TD15
TD3
TD5
TD6
TD7
TD8
TD9
TR21
TR22
TR23
TR24
TR25
TR93
TS90
UB18
W1A
W1E
W1M
W1N
W1P
W1R
W1V
W1X
W1Y
WA55
WA88
WC99
WD1
WD2
WD99
WF90
WR78
WR99
WV98
WV99
YO13
YO18
YO2
YO22
YO25
YO3
YO4
YO5
YO6
YO62
YO90
YO91
YO95
ZE1
ZE2
ZE3

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